About us
Who are we, anyway?
Welcome to The Club Factory, the ultimate destination for high-end electronics and luxury lifestyle. From our launch in 2020, we strive to be the leading eCommerce platform dedicated to providing an exceptional shopping experience to our valued customers. At The Club Factory, we pride ourselves on providing high-quality products sourced directly from leading manufacturers, ensuring unparalleled quality and authenticity with every purchase.
Our missionary work
Our mission is to redefine the online shopping experience with a ready selection of premium electronics, stylish footwear and fashionable clothing. We aim to bridge the gap between discerning consumers and luxury brands, all while providing a simple, secure and convenient shopping experience. Prioritizing customer satisfaction and product quality, we strive to position The Club Factory as a destination for sophisticated customers seeking unique products at affordable prices.
Our values
The Best of Things
We are committed to maintaining the highest quality standards, ensuring that every product on our platform is rigorously tested and inspected. By working directly with trusted manufacturers, we guarantee that every product meets our stringent quality standards, providing our customers with products they can trust and rely on it.
Customer centricity
At The Club Factory, customer satisfaction is at the heart of everything we do. We put your needs, wants and feedback first and strive to create a personalized and enjoyable shopping journey. Our dedicated customer support team is readily available to address any concerns or questions, ensuring that your experience with us remains smooth, enjoyable and stress-free.
Transparency and trust
We believe in developing transparent and trustworthy relationships with our customers, partners and stakeholders. Our commitment to honesty and integrity underpins our business practices, as we aim to build long-term relationships based on mutual respect and trust.
Our journey
Since our founding, we have proudly served over 50,000 customers till 2023, providing them with unmatched quality electronics, stylish footwear and fashionable clothing. Our journey stems from a passion for delivering excellence and a commitment to improving your online shopping experience.
Thank you for being a part of The Club Factory community.
Join us as we continue to improve your shopping journey with superior products and uncompromising service.
Sincerely,
The Club Factory Club
GSTIN : 07AOJPY6116N1Z7
Physical office & warehouse Add: 2066/161, Ganesh Pura, Tri Nagar, Delhi-110035